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API to extract Chat Transcripts (ideal for CRMs)

A stronger API with more functions like extraction of Chat Transcripts, finding chats related to particular emails etc. This functionality will be perfect for integration of LZ with the likes of SugarCRM.

miCRoSCoPiC^eaRthLinG , 09.11.2010, 05:33
Response from the site administrator
livezilla, 02.04.2014
Comes with update 5.2.5.x
Idea status: completed

Comments

orlandomartinez, 15.11.2012, 01:50
is very important and urgent to integrate with any CRM, every interaction you have with customers from this application.
lchung, 31.10.2013, 19:49
I agree - this is a vital piece for most large organizations that LiveZilla appears to be missing.

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