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hide customer data (email, name, etc.) of operadortes that are not in this chat

hide customer data (email, name, etc.) of operadortes that are not in this chat with the customer

Israel Fagundes , 10.08.2011, 07:13

Give an option to mask phone & email

Customer can receive email or sms by leaving an phone number or email, but give an option to mask phone & email for customers privacy.

yukeiyang, 24.11.2013, 17:02
Idea status: completed

Comments

Mark Stives, 03.09.2012, 23:00
This is fundamental and simplest way to go. Today control the tabs that users can see is done in the proper client and own operator has access, the idea is to take these settings from config.xml and play to the database, where the administrator will be able to manage who can see what. Thus the administrator will be able to show or hide the columns of tabbed chats and visitor according to your own need
Leonel Bronrol, 03.09.2012, 23:07
+1
Jean Paul, 14.09.2012, 02:12
It would be nice a control type like this.

Does anyone have any suggestions for solution to solve the problem?

Thanks...
J. K., 28.09.2012, 04:49
Good tool

++1
G B, 05.10.2012, 10:24
nice tool
Tiago Resende, 22.10.2012, 13:52
@Mark Stives

"Today control the tabs that users can see is done in the proper client and own operator has access, the idea is to take these settings from config.xml and play to the database, where the administrator will be able to manage who can see what. Thus the administrator will be able to show or hide the columns of tabbed chats and visitor according to your own need"

this would be good for me!

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